Brian Mann11 July 2015
The level of demonstration provided by the property consultant allowed my wife and I to feel comfortable to make the decision to use their service on the day. I am very satisfied with the performance of our properties with one going up $85,000 in one year. They showed me multiple properties in multiple areas for me to consider which helped me feel comfortable that I had seen a good representation of the market.
The support staff at Accrue have been great. The operations managers in particular have been phenomenal and was more than helpful with every question I had along the way. The third party service providers like 4ORWARD Accounting were also exceptional and have assisted me greatly in the ongoing support and management of my properties. I have seen a lot of value in the membership because it covered a lot of the costs that I would incur had I purchased a property on my own.
The main benefit was their assistance in identifying which suburbs would help me grow a successful property portfolio. We will use Accrue’s service again to acquire more properties.
Ernie & Elsa Quintas10 July 2015
We were really excited to move forward with Accrue and engage them to find us a property. We have been very satisfied with the performance of our property. The process has been very smooth and we haven’t had any issues. We were shown multiple properties in multiple areas and did not feel pressured or rush to purchase any of them. We felt we saw a good spread of the Melbourne market and what was available to us. I have referred my sister to Accrue and speak highly of the service. The annual review process has been great, as we sit down with Accrue and talk about our property and make sure everything is working correctly. It is reassuring to have contact on a regular basis.
Our most positive experience with Accrue has been the education side of it. They didn’t just say, “Here is a property – you should buy it.” but “Here are several properties and here is all the research we have done in the background on your behalf.”
Martin Bourke10 July 2015
The service offered by Accrue has been fantastic. I have just recently used Accrue to purchase my third property. I have been more than happy with the performance of my properties. They assisted me the whole way along and introduced me to independent financial planners, accountants, brokers, lawyers and property managers which allowed me to make an informed decision before I decided which property purchase was right for me.
I am very happy with the amount of research and level of detail that the property consultant went through with me on each and every property that he introduced to me. It helped me feel more comfortable in making a decision. I liked that I didn’t feel obliged to purchase any of the properties I was introduced to and I felt comfortable listening to their expert advice. I have spoken to my family and friends about Accrue’s services and would recommend them to those who are in a position to do it.
The annual portfolio review process has been great. Accrue have been very proactive in contacting me and make sure that I come in annually to review my property portfolio and provide support when needed. It is really reassuring for me to know that I can pick up the phone and call them if I need any assistance.
Adam and Louise Palmer1 October 2015
We were initially hesitant on coming into the office for our first appointment as we were worried it would be a sales presentation. However, the level of expertise of those we met with far exceeded our expectations and we felt comfortable with deciding to use their service. They explained everything with great clarity and were not pushing us to do something that we did not want to do.
We have been very happy with our investment property in Fairfield that settled in 2014 and has gone up by $120,000. We were shown multiple properties and feltcomfortable that we had seen a good spread of what was available on the market. We have spoken to family and friends and have recommended them to Accrue.
We were very glad that we decided to use Accrue to help us find an investment property because it isn’t something that we would have had time to do on our own. The staff and follow up with Accrue have been really good. The annual review process especially has been great as it allows us to sit down with our property consultant and track our property’s performance to date.
Mr Lee and Mrs Liz Wilson10 July 2015
We have been very happy with Accrue’s services. There was an initial common element of fear but we would quickly and clearly see through the first presentation that Accrue had covered every angle and that risks would be acknowledged and addressed adequately.
We realised we couldn’t retire unless we invested as we only had 70k in super. We felt comfortable trusting the Accrue consultant as their knowledge was comprehensive and we have never regretted our choice. We came in prepared to walk away and not get ‘sucked’ into anything but once we understood the process it was an easy choice to become a member on the day.
We could see the value in having someone guide us through the process while giving us options of multiple properties in multiple areas and not put any pressure on us to accept any of them.
We love the personalised service what Accrue offers, whereas other companies may just sell you a property and drop you. We loved going to see the finished property and much prefer having something tangible rather than other investments.
We were very pleased with the finishing’s on the property – I could even imagine living there ourselves. It was highly rentable and impressive – we had a tenant in two weeks. We are so pleased with the service that we were able to endorse Accrue’s services to a good friend who has also acquired an excellent investment property through Accrue.
Mr Andrew & Mrs Anita Rose29 July 2015
The reason we came to Accrue Real Estate was because we wanted to invest in property. The office consultation was the kick in the pants we needed to get started. We signed up right away for an Accrue Membership not only because we liked the people we met at Accrue but also because we recognised the membership would organise everything for us as we are very time poor and we liked the thought of still remaining in control of all decisions. We weren’t pushed, just gently nudged in the right direction.
We were shown multiple properties by Accrue Real Estate and felt no pressure whatsoever to buy. We decided on two investment properties, one in Glenroy and one in Craigieburn, and have been satisfied with the performance on both properties to date. We found tenants for both properties within the first week!
Accrue Real Estate is constantly touching base and we have been kept in the loop with regular updates on our investment properties. This is something we love about Accrue and they have demonstrated an ongoing commitment to us through annual reviews and such.
Considering the time and energy that goes into acquiring a property, we have found value in our Accrue Membership. The one off fee is great given the cost of solicitors, conveyancing, and landlord insurance for the first year, depreciation schedules and the annual reviews for each property we acquire. Ideally, we would like to continue to acquire more investment properties through Accrue.
Overall, we have had a positive experience with Accrue Real Estate. The ongoing service is solid – all emails and queries are always answered in a timely matter. The service that was promised has been delivered and explained upfront from the get go
Mr & Mrs Exley30 July 2015
The main reason we decided to sign a membership with Accrue Real Estate on the day of our first office consultation was the fact we were guaranteed to be offered access to off the plan and off market properties, which was a major draw card for us.
We were shown multiple different properties by Accrue and advised that we were not obliged to purchase any of them so we did not feel under pressure. This ensured we were able to buy the one that we wanted in Heidelberg West.
We are very satisfied with the performance of our investment property – the whole experience has been great. Considering the time and energy that gets put into acquiring an investment property and given the ongoing maintenance of a property portfolio, we have found value in our Accrue Membership. It has saved us a lot of work with sourcing locations, statistics and the like to make an informed decision in investing. Ideally, we would like to acquire at least one more investment property in twelve to eighteen months’ time.
Accrue Real Estate has regularly followed us up and has shown their commitment to an ongoing service through the annual review process – which we have found to be very thorough.
Our most positive experience with Accrue Real Estate has been the ease of the whole process. Everything has been great; we have a great rental and investment that is growing in value and any hiccups are fixed promptly.
Mr Vom Bruch & Ms Reitmann31 July 2015
At our first office consultation, we decided to join with an Accrue Real Estate membership as we were interested in property but never had the time to do it all ourselves. We always wanted to invest in property but had never gotten around to it - having kids made it difficult also!
We were shown multiple properties by Accrue Real Estate and were advised we were not obliged to purchase any of them. We found the decision on which property to purchase easy and we were able to choose the property we liked the most.
We plan on acquiring one or two more properties through Accrue Real Estate and to date, we have been satisfied with the performance of our investment property. For these reasons, we have found great value in our Accrue membership. Now that we have had our annual review, we are very pleased that Accrue has regularly followed us up and shown commitment to an ongoing service.
Our whole experience with Accrue has been positive – they think of and do everything.
Mr & Mrs Bertoldi31 July 2015
We decided to join an Accrue Membership on our first office consultation because we wanted a plan for our retirement and already knew that our superannuation would not be enough to maintain the lifestyle we are after for retirement.
We were shown multiple properties by Accrue Real Estate and were advised that we were not obliged to purchase any of them. This way, we felt no pressure and were able to choose whichever property we wanted. To date, we have been satisfied with the performance of our investment property in Airport West.
Considering the amount of time and energy that goes into acquiring a suitable property, and also given the ongoing maintenance of a property portfolio, we have definitely found value in joining as Accrue members. It has made the process a lot easier and less time consuming for us. Ideally we would like to acquire as many properties as we are able as soon as we can.
From the time we purchased our first investment property through Accrue we have felt up to date and informed; all our questions have been addressed in a timely matter. Overall, our experience with Accrue Real Estate has been positive.
Mr & Mrs McDermott3 August 2015
We decided to join with an Accrue Membership at our first office consultation because of the high level of support Accrue Real Estate offered which was backed up by the amount of knowledge they have in property investment. We were after ongoing support through the process of purchasing and were impressed by the high levels of analysis demonstrated.
We were shown multiple properties by Accrue however did not feel pressured into buying any of them. We felt like we were in control of the decision and chose the property we wanted to purchase for our investment. We chose a property in Niddrie, and have been satisfied with its performance to date. Ideally, we would like to purchase an additional three properties when the timing is right.
Through working with Accrue Real Estate we feel like we are being active about improving our financial position and feel we now have direction for the future. We have recommended Accrue real Estate to our friends and family.